Shipping policy

Shipping Policy

Thank you for shopping with CartJi. We are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy carefully to understand how your order will be processed and delivered.

1. Order Processing Time

All orders are processed within [PROCESSING TIME] after payment confirmation.

Orders are processed on business days only, excluding weekends and public holidays.

Please note that during peak seasons, sales, or holidays, processing times may be slightly delayed.

2. Shipping Methods Available

We work with trusted courier and logistics partners to deliver your orders safely across India.

Available shipping options may include:

  • Standard Shipping

  • Cash on Delivery (COD) (if applicable)

Shipping availability may vary depending on your location.

3. Delivery Timeframes

We aim to deliver orders within up to 5 business days from the date of shipment.

Delivery timelines may vary depending on:

  • Delivery location

  • Courier partner operations

  • Weather conditions

  • Public holidays

  • Unexpected logistical delays

While most orders arrive within the estimated timeframe, occasional delays may occur due to circumstances beyond our control.

4. Shipping Costs

We are happy to offer Free Shipping on all orders unless stated otherwise.

There are no additional shipping charges at checkout.

5. Tracking Information

Once your order has been shipped, you will receive:

  • A shipping confirmation email or SMS

  • Tracking details and tracking link (if available)

Customers can use the tracking information to monitor their shipment status in real time.

If you do not receive tracking details within [X BUSINESS DAYS], please contact us at:
[EMAIL ADDRESS]

6. Delivery Issues and Delays

While we strive for timely deliveries, delays may occasionally occur due to:

  • Courier service disruptions

  • High order volumes

  • Weather conditions

  • Incorrect shipping information

  • Remote delivery locations

If your order is significantly delayed, please contact our support team and we will do our best to assist you.

CartJi shall not be held responsible for delays caused by third-party courier services or unforeseen circumstances beyond our control.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout.

If incorrect or incomplete information is provided:

  • Delivery may be delayed

  • Orders may be returned

  • Re-shipping charges may apply

Please contact us immediately if you need to update your shipping address after placing an order.

8. International Shipping

At this time, we do not offer international shipping.

We currently ship only within India.